Cooler Tips

 

Tip #1: Cleaning Your Cooler

 

The easiest way to get your cooler cleaned is to call Tyler Mountain Water, Inc. and we can clean it for you!  However if you're the do it yourself type of person, or own your cooler, you may want to follow these tips in cleaning the resevoir. 

 

First and foremost make sure your cooler is unplugged from the electrical outlet.  Next remove the water bottle from the top and if your cooler has a spill proof adapter (the type with a probe), you'll need to remove the probe from the unit.  It can generally be lifted off by pulling from the top (not the probe!, but it's mounting ring), with a gentle rocking motion of front to back and side to side.  Once the probe is out you may want to place it in a dishwasher for a good cleaning. 

 

Inside the unit you will see the water resevoir.  Fill this tank with normal tap water and add 1 (one) tablespoon of non-scented bleach.  Swish the bleach mixture around in the tank to mix thoroughly and let set for about 5 minutes.  After 5 minutes drain the water through the cooler's faucet.  Next make a paste using 2 (two) tablespoons of baking soda and water and "paint" the resevoir with the paste.  Let stand about  5 minutes and then fill the tank with tap water again.  Swish this mixture around and drain through the cooler faucet as you did with the bleach.  When that is complete rinse the tank one more time with tap water.  You can then replace your cleaned probe on the tank and water bottle on top.

 

Tip #2: Cooler Leak

 

99% of all leaks are caused by undetectable pin hole leaks in a bottle itself. This pin hole leak breaks the vacuum in the cooler causing the reservoir to over flow which gives the appearance the cooler itself is leaking. Take the bottle off of the cooler, drain the reservoir, put another bottle on.

 

Tip #3: Noisy Cooler

 

Please call customer service.

 

Tip #4: No Flow Of Water

 

 If no water comes out of the faucet(s), the water reservoir may have frozen. This can be caused by not enough wall clearance for air flow, or possibly a defective cold control. Freezing is more common in warm weather months.